Lobby Reopened

We have reopened our lobby and drive-thru to the public with a couple guidelines.

The hours of 8:00am - 9:00am are reseved for "AT RISK" customers.

We sill strongly encourage you to use our drive-thru, telephone or online services to make payments.

IN AN EFFORT TO HELP MAINTAIN SAFE SOCIAL DISTANCING AND PREVENT THE SPREAD OF COVID-19, WE ARE ONLY ALLOWING A MAXIMUM OF FOUR CUSTOMERS IN OUR LOBBY AT A TIME. IF FOUR PEOPLE ARE CURRENTLY IN THE LOBBY PLEASE WAIT OUTSIDE FOR SOMEONE TO LEAVE, OR TAKE ADVANTAGE OF OUR DRIVE-THRU OR ONLINE SERVICES.

ALTHOUGH FACE COVERING IS NOT MANDATORY FOR OUR CUSTOMERS, IT IS HIGHLY RECOMMENDED TO PROTECT OUR STAFF AS WELL AS OTHER CUSTOMERS.

PAYMENTS AND CERTAIN ACCOUNT INQUIRES CAN BE MADE THROUGH OUR DRIVE-THRU, OVER THE TELEPHONE AND ONLINE.

YOU CAN PAY YOUR BILL ONLINE THROUGH PSN (PAYMENT SERVICE NETWORK) BY GOING TO OUR WEBSITE www.highlandcountywater.com AND CLICKING ON THE “PAY YOUR BILL” ICON, OR BY GOING TO www.paymentservicenetwork.com AND CLICKING ON THE “REGISTER TO PAY” TAB. YOU WILL NEED YOUR ACCOUNT NUMBER TO REGISTER EITHER WAY, SO HAVE YOUR PAPER BILL HANDY.

HEY THERE’S AN APP FOR THAT ALSO! AVALIBLE FOR BOTH ANDRIOD AND APPLE, SEARCH FOR PSN PAYMENTS IN YOUR STORE.